Help & Support
Comprehensive support available whenever you need it, accessible directly from within your Calm Compliance platform.
Support Options
Multiple ways to get the help you need
Our multi-tiered support system ensures you always have access to assistance, whether you prefer self-service, AI-powered help, or direct human interaction.
- Email Support
Direct email support for all your queries with guaranteed response times. Our support team is committed to providing timely and helpful assistance.
- Human Chat Support
Live chat with our support team during weekdays, providing real-time assistance for complex issues. Our experts are ready to help solve your problems.
- AI Chat Support
Instant, well-thought-out responses available 24/7, with human follow-up when requested or needed. Get immediate answers to your questions at any time.
- AI Compliance Help
Specialised AI assistance for compliance-related questions, combining product knowledge with regulatory expertise to help you stay compliant.
- Video Onboarding
Personalised onboarding sessions via video chat to help you get started and maximise platform value. Schedule at your convenience.
- Expert Advisors
All our staff are safeguarding trained and we have expert advisors we can call on for specialised assistance, all included in your plan.
Frequently Asked Questions
Having trouble logging in?
If you're unable to access your account, please email help@calmcompliance.com and our team will assist you promptly.